INTRODUCTION:
This project was put together to track patient satisfaction. A daily patient follow up was conducted to evaluate delivery and service quality to help DSFH and its development.

TARGET:
DSFH Patients

PARTNER:
Patient Relation Department

TIME LINE:
On going project

RESULTS:

  • Patients are more happy to feel part of DSFH family and appreciate that we recognize and hear their concerns.
  • Decrease in patient complaints